Cookie Policy

Last Updated: 16 September 2025

Our Commitment to Your Privacy

PipeAlignᵀᴹ ("we", "us", "our") is committed to protecting and respecting your privacy.

This Cookie Policy explains what cookies are, how we use them on our website (PipeAlign.co.uk), and your rights to control our use of them.

For information on how we handle your personal data, including data shared with our secure file transfer partner, TransferNow, please see our Privacy Policy.

Under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), we are required to provide you with clear and comprehensive information about the cookies we use and to obtain your consent for any that are not "strictly necessary".

For any questions about this policy, please get in touch with our Support Team

1. What Are Cookies?

Cookies are small text files containing a small amount of information that are placed on your device (e.g., computer, tablet, or smartphone) when you visit a website. They are widely used to make websites function, or work more efficiently, as well as to provide information to the site's owners.

Cookies can be:

  • Session Cookies: These are temporary and expire once you close your browser.

  • Persistent Cookies: These remain on your device for a set period, as specified in the cookie file, and are activated each time you visit the site that created that particular cookie.

  • First-party Cookies: These are set by the website you are visiting (in this case, PipeAlign).

  • Third-party Cookies: These are set by a domain other than the one you are visiting. This can occur, for example, when the website incorporates elements from other sites, such as fonts, or for analytics purposes.

2. How We Use Cookies

Our website is built on the Squarespace platform. We use a minimal number of cookies to ensure our site is secure, functional, and provides a good experience for our users. We also use Google Fonts, which has implications for data processing.

The cookies we use fall into the following categories:

a) Strictly Necessary Cookies

These cookies are essential for navigating our website and using its features, such as accessing the secure, password-protected client area. Cookies like 'crumb' and 'ss_cookieAllowed' are vital for the website's operation, enabling functions such as logging into our secure private site, preventing cross-site request forgery, and remembering your cookie consent choice. They are crucial for the website's security and functionality. Since these cookies are strictly necessary, we do not need to obtain your consent to place them on your device; however, we are required to inform you about them.

  • Provider: Squarespace

  • Purpose: To enable core site functionality, including user authentication for our private client site, security features to protect against cross-site request forgery (CSRF), and to manage your cookie consent preferences.

  • Examples of Necessary Cookies Used:

    • crumb: Prevents cross-site request forgery (CSRF) for a secure Browse session. (Session)

    • ss_cookieAllowedRemembers your cookie consent choice so we don't ask you for it on every visit. (Persistent, 30 days)

    • ss_cid / ss_cpvisit: Identifies unique visitors and tracks their sessions on the site for functional purposes. (Persistent, 2 years)

b) Performance and Analytics Cookies

These cookies collect information about how visitors use our website, for instance, which pages are visited most often. This helps us to improve how our website works. These cookies don't collect information that identifies a visitor; all the information is aggregated and therefore anonymous.

We will only set these cookies if you give us your consent by selecting "Accept all" on our cookie banner or by enabling them in the "Manage cookies" settings.

  • Provider: Squarespace Analytics

  • Purpose: To collect anonymous data about website traffic, page views, and user activity to help us understand how our site is used and to improve its performance.

  • Example Analytics Cookies:

    • ss_cvr / ss_cvt: Identifies unique visitors and tracks their sessions on a site for analytics purposes.

c) Tracking Technologies in Emails

In addition to website cookies, we use technologies within our outreach emails, sent via our partner Apollo.io, to help us understand engagement. This is accomplished using a standard technology known as a web beacon (or tracking pixel). When you open an email from us, this tiny, invisible image is downloaded, which provides a signal that the email has been opened. This helps us improve the relevance of our communications and ensure we provide valuable information. You can typically prevent this by disabling automatic image loading in your email client settings.

3. Google Fonts and Your Data

To ensure a professional and consistent look for our website, we use Google Fonts. When your browser requests these fonts, it must request Google's servers.

While Google Fonts does not set cookies on your browser, this process necessarily involves your IP address being sent to Google's servers so they can send the font files back to you. Under UK GDPR, an IP address is considered personal data. We would like to inform you that the use of this service is based on our legitimate interest in presenting our website content professionally and efficiently. For complete transparency, we recommend you review Google’s own privacy policies for the most current information on how they handle this data.

4. Your Choices and How to Manage Cookies

You are in control of the cookies set on your device. When you first visit our website, you will see a cookie banner that gives you the following options, giving you a clear choice to accept or reject them:

  • Accept all: This will consent to us placing all types of cookies (including Performance/Analytics) on your device.

  • Decline all: This will reject all non-essential cookies. Only "Strictly Necessary" cookies will be used.

  • Manage cookies: This feature allows you to selectively enable or disable different categories of cookies.

You can change your cookie preferences at any time. You can also block or delete cookies by changing your browser settings. Most web browsers allow users to control the majority of cookies through their browser settings.

To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

If you would like to find information about other browsers, you can visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Please note that restricting cookies may affect the functionality of our website.

5. Changes to this Cookie Policy

We may update this policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.